Have you ordered something from us, but the product isn’t as you wanted? Too bad, but of course no problem! You can easily return your product(s). The costs for this are for your own account. After receiving your items, you have 14 days to return them or notify us that you are canceling the purchase. After that notification, you still have 14 days to return the item(s).
Have you lost your return form? No worries, you can easily download it in PDF format.
Download the correct return form here:
Please note that the risk in a return is your own responsibility. Make sure your return is in undamaged condition and the packaging must be unopened. Use of the items isn’t allowed. If we find that the items have been used we could charge you for this.
After receiving your return we will process it as soon as possible, at least within 14 days. We strive to refund the full purchase price within three business days using the same payment method you used when placing your order (within 14 days of cancellation at the latest). If you paid by credit card, the payment will be reversed. This means that the payment will be deducted from your next monthly statement.
Is the product not to your liking? Then you can also easily return the product. These costs are for your own account.
You can also return your product through our return form. Make sure you complete the form. Please indicate clearly on the form which product you want to return. Please note that the packaging must be unopened and in good condition! Pack your exchange well and return it including the completed return form within 14 days to the above address (in the form). After receiving your return we will take care of the rest and send you your new article or refund your money if everything is in order.